Bjilive Privacy Policy — your data is fully secure with us

Bjilive's privacy policy applies to all users of this platform. It takes effect the moment you visit the bjilive website, create an account, or use any of our services.

As a responsible online betting platform, bjilive places the highest priority on the security of your personal information. We believe every user has the right to full control over their own data.

This privacy policy has been developed in line with Bangladesh's applicable data protection regulations and international best practices. We review this policy regularly and update it as needed.

If you still have questions after reading this policy, feel free to reach out to our support team. We're ready to answer all your queries.

Bjilive only collects information that is strictly necessary. We never gather personal data beyond what is needed. The table below outlines the types of data collected and when:

Bjilive has clear, specific reasons for collecting your data. We never collect information without purpose. Each reason is outlined below:

• Account management: Basic information is required to create, maintain, and secure your account.
• Identity verification (KYC): To prevent fraud and misuse, and to ensure the security of your account.
• Payment Processing: Financial information is required to process transactions accurately and without delay.
• Contact: To send important updates, bonus offers, and account-related notifications.
• Security monitoring: To detect unusual account activity and keep your account secure.
• Service Improvement: To analyze your usage patterns and deliver a better experience.
• Legal Obligations: To comply with applicable laws and regulations.

Bjilive uses your data primarily to enhance your experience. Here's a detailed breakdown of how your information is used:

Personalized Experience:

Based on your preferred games, betting patterns, and usage history, bjilive recommends relevant games and offers tailored to you. This saves you time and makes it easier to find what you enjoy.

Security & Fraud Prevention:

By analyzing your login behavior, device information, and transaction patterns, bjilive detects unusual activity. If anything suspicious is found, you are notified immediately.

Improving support services:

Our support team can review your previous queries and issue history to provide faster, more accurate assistance — no need to explain everything from scratch each time.

Analytics & Research:

Overall user behavior is analyzed to improve our services. This analysis never reveals individual identities — all data is used in anonymized form.

Bjilive never sells your personal data. We are extremely careful about sharing information with third parties — it only occurs in the limited circumstances described below:

• Payment Providers: Transaction details are shared with Mobile Pay and Nagad as needed to process payments. These providers operate under their own privacy policies.
• Game Providers: Only the minimum information necessary to manage your game session is shared.
• Law enforcement agencies: We may be required to disclose information under court order or other legal obligations.
• Anti-fraud organizations: Data may be shared with regulatory authorities to prevent money laundering or fraud.

Bjilive uses cookies to improve your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential cookies: Essential for keeping login sessions active and maintaining security. These cannot be disabled.
• Performance Cookies: Helps us understand which parts of the site are used most.
• Functionality cookies: Remembers your language preference and other settings.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may prevent bjilive from functioning properly.

Bjilive uses industry-leading technology to keep your data secure. Our security measures operate across multiple layers of protection.

• SSL/TLS Encryption: All data transfers between your browser and our servers are secured with 256-bit encryption.
• Secure Data Centers: Your data is stored in world-class data centers with 24/7 security monitoring.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Regular security audits: Regular security reviews are conducted by independent third-party experts.
• Suspicious Activity Detection: An AI-powered system monitors for unusual logins or transactions around the clock.
• Staff training: All bjilive staff receive regular training on privacy protection.

You have full control over your personal information on bjilive. You can exercise any of the following rights at any time:

To exercise these rights support@bjilive.bizEmail us at. We typically respond within 7 business days.

Bjilive does not retain any data longer than necessary. The retention periods are as follows:

• Account information: For as long as your account remains active. After account closure, data may be retained for up to 5 years to meet legal requirements.
• Transaction records: Retained for up to 7 years in accordance with financial regulations.
• Communication history: Support tickets and chat records are retained for up to 3 years.
• Cookie data: Session cookies are deleted when you close your browser; persistent cookies last a maximum of 12 months.

Once retention periods expire, all data is securely deleted. The deletion process also follows encryption standards to ensure the data cannot be recovered.

Bjilive's privacy policy may be updated from time to time. For any significant changes, we will notify you in advance via your registered email and post a clear notice on the website.

For any questions, complaints, or requests regarding this Privacy Policy, please reach out through the following:

• Email: support@bjilive.biz
• Live chat: Click the chat button in the bottom-right corner of the website
• Response time: Usually within 24 hours